01 / Map
Revenue Leak Map
A single-page, line-item view of every recoverable dollar — by leak source, conservatively annualised against your last 12 months of bookings.
The Audit · One product · Three tiers
02 / Plan
Stack Recommendation
Which of the six Systems to install first, in what order, and why — sized to the leak, not to a sales target.
03 / Walkthrough
Founder Walkthrough
A 60–90 minute call (recorded) where we walk the report with you and your ops lead. Yours to keep — implement with us, with someone else, or in-house.
Three tiers · auto-routed
Pick by volume, not appetite.
Tier is a function of your monthly treatment volume — not how much you can pay. We'll route you on the call.
Solo / Boutique
Starter Audit
A$497
Solo practitioners or single-room studios < 100 treatments / month.
- Single-location revenue leak map
- Top-3 systems prioritised
- 60-min recorded walkthrough
- 5-business-day delivery
- 100% credited toward setup
Most clinics
Clinic Audit
A$3,500
Established clinics 100–300 treatments / month. The default for cosmetic practices.
- Full-clinic leak map across all six systems
- Stack recommendation with ROI projections
- 90-min walkthrough · founder + ops lead
- 10-business-day delivery
- 2× fee guarantee · 100% credited
Multi-location
Enterprise Audit
A$7,500
300+ treatments / month or 5+ locations. Group practices, franchises.
- Multi-location consolidated leak map
- Per-site + group-level recommendations
- 90-min walkthrough · leadership team
- 14-business-day delivery
- 2× fee guarantee · 100% credited
From first call to walkthrough.
Five steps. No back-and-forth on scope, no surprise add-ons, no pricing theatre.
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01
Discovery call · 30 min
We confirm fit, route you to the right tier, and walk through what we'll need from your booking system, lead inbox, and review platforms.
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02
Read-only access · 1 day
You grant read-only access (Cliniko, Timely, Square, etc.). We never write to your booking system. Ever.
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03
Analysis · 5–14 days
We pull your last 12 months. We measure no-shows, lead-to-booking conversion, lapsed clients, review velocity, intake friction. Numbers, not narratives.
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04
Walkthrough · 60–90 min
Recorded. We walk every line item with you. You ask questions. The report is yours either way.
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05
Decide · your timeline
Implement with us, with someone else, or in-house. If you proceed within 60 days, the Audit fee is credited to setup in full.
2×
or refund.
If the Audit doesn't identify at least 2× the fee in recoverable annual revenue, we refund the fee in full.
If you proceed with implementation within 60 days, 100% of the Audit fee is credited toward setup. The first system implementation guarantees ROI in 60 days, refundable if not met.
No revenue share. No percentage of recovered revenue. No pricing flexibility theatre. The clinic owns every system we build.
Common questions.
What does "read-only access" actually mean?
We connect to your booking platform (Cliniko, Timely, Square, etc.) using a viewer-only role. We can read appointments, contacts, and history; we cannot create, edit, cancel, or message anyone. The Audit is observational. Nothing changes in your systems unless and until you proceed with implementation.
What if I'm already using a marketing agency?
Halvies isn't a marketing agency — we don't run paid ads, write content, or manage social. We install backend operational systems. Most of our clients keep their existing marketing relationships in place. The Audit will tell you whether more leads is the bottleneck, or whether the leads you already have are leaking.
Can the Audit fee be paid by the practice or does it need to be personal?
Practice. The Audit is a fully invoiced business expense. We send a tax invoice on booking. If you proceed within 60 days, the credit applies to your setup invoice — not as a refund.
What happens after I book?
You'll receive a calendar link, an intake form (booking system, lead sources, current pain points), and a one-page access checklist. We schedule the discovery call within 3 business days, the walkthrough on a date that suits your team.
Do you sign an NDA?
Yes — a mutual NDA is included in the engagement letter and signed before any access is granted. Your data stays inside your platforms; we work from aggregated reports and never export client PII.
What if I don't want to proceed after the walkthrough?
Then you don't. The report is yours. The recommendations are yours. You can implement them in-house, hand them to another vendor, or sit on them for a year. The Audit is a deliverable, not a sales funnel.